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  1. Vicodo Help Center
  2. Cases and appointments
  3. Creating and managing cases

Creating and managing cases

  • How to create a new case
  • What information can I find in the Vicodo dashboard?
  • How can I assign a case to my team member?
  • What are case details?
  • What happens after I close the case?
  • Notifications - how to turn them on
  • What are custom fields and how to create them?
  • How to edit or delete custom fields
  • Automated email communication with customers
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