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Vicodo Help Center
Video calls and chat

Video calls and chat

Customize chats and video calls to better suit your needs and learn more about their helpful features.

Video calls

Screen sharing - what you need to know
Screen drawing
Photo snapshots - what they are and how to use them
How can I gather feedback from customers?

Chat

Can I schedule a chat-only appointment?
Can I edit or delete the chat message I’ve sent?
What are quick responses and how to create them?
Using quick responses
Can I add an attachment to my quick response?
How to edit or delete a quick response

See all 7 articles

Live chat & video widget

Live chat & video widget - what it is and how to integrate it with your website or app
Live chat & video widget - how to customize it
Live chat & video widget - WordPress plugin

Device and damage location

How can I verify the location, if necessary?
Why can’t I verify the location?

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