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  2. Cases and appointments

Cases and appointments

Find out how to create new cases and set up video meetings and chats.

Creating and managing cases

  • How to create a new case
  • What information can I find in the Vicodo dashboard?
  • What are case details?
  • What are custom fields and how to create them?
  • How to edit or delete custom fields

Navigating cases

  • How to use the calendar

Appointments

  • How to schedule an appointment
  • How to change the time of an appointment
  • Cancelling appointments
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