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  2. Cases and appointments

Cases and appointments

Find out how to create new cases and set up video meetings and chats.

Creating and managing cases

  • How to create a new case
  • What information can I find in the Vicodo dashboard?
  • How can I assign a case to my team member?
  • What are case details?
  • What happens after I close the case?
  • Notifications - how to turn them on
See all 9 articles

Calendar

  • How to use the calendar
  • How to sync Vicodo with my calendars?
  • How to integrate Vicodo with Apple Calendar?
  • What changes for my clients after I sync my calendar with Vicodo?
  • Privacy & data protection

Appointments

  • How to schedule an appointment
  • Cancelling appointments
  • Password protection
  • How to change the time of an appointment
  • Why can’t I turn off password protection?

Booking tool

  • I want customers to book meetings through my personal scheduling site
  • How do I change the booking page look?
  • I want to sync my scheduling site with external calendars
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