Depending on the administrator’s settings, your profile picture might be displayed to your customers on their meeting page and during your conversations. Your team members and the administrator will also be able to see it.
How to add a new profile picture
1. Go to the Profile tab in the Settings.
2. Click the Upload new photo button.
3. Choose a photo from your device. The picture should be:
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- in a .JPG or .PNG format
- at least 128x128 pixels large.
4. We will show you a message and ask you to confirm your changes - click Save.
How to hide profile picture
- Go to the Global tab in the Settings.
- Scroll down until Display operators’ profile pictures. Click on the toggle, so it turns grey. This way, your profile picture won’t be visible during your meetings.
- Click Save to confirm changes.
How to remove your profile picture
1. Go to the Profile tab in the Settings.
2. Move your mouse over your profile picture. You will see the option to remove the current photo - click it.
3. We will show you a message and ask you to confirm your changes - click Save.